GENERALITIES
Customers who want to book their stay for the current year can contact directly the Santa Caterina Hotel in the following manner::
- by phone : +39 035 219525
- by email: info@hotel-santacaterina.net
- a booking form is available on the site

The Booking Application must be confirmed on the grounds of a preliminary availability check-up (*).

(*) The credit-card number (a standard practice for all the hotels) is required for the confirmation of the reservation, as a guaranty.

RESERVATION CANCELLATION
You can cancel the reservation for one night for free, with no fines, with a preliminary notice of a day before the arrival . (*)
For the reservation that exceeds four nights, an advance deposit of 50% from the total reservation amount is needed.

(*) In the event of making a prior reservation 30 days before the arrival, the cancellation will not be possible. That’s why the price for the room will not be refunded.

CHECK-IN/OUT (*)
- Check-in: from 14:00 to 20:00
- Check-out: from 8:30 to 10:00

(*) Check-in/out Express: an additional payment of  7,00 € per room

TIME HOTEL SCHEDULE
The hotel is open from 7:00 until 22:00.
The time of arrival must be agreed when making the reservation. We kindly ask you to inform us about the possible delays.

BREAKFAST TIME
The breakfast is served from 8:00 until 10:00.
You can have your breakfast in your room upon request.

CAR PLACE
- private covered indoor parking (booking obligation amounting to 5€ per night).
- free parking nearby.

TRANSPORTATION SERVICES BY PRIVATE CAR
- transportation from and to the Orio al Serio Airport – 20 € per trip
- paid driver’s service

PAYMENT METHOD
- advanced bank transfer
- credit cards (Visa, MasterCard, Maestro, American Express)
- contacts for amounts less than 999,99 Euros

FREE FOR THE STAY
- € 2,50 per person per night.
The following persons are not submitted to the fee for the stay:
- the persons residing in Bergamo
- children aged up to 1 year old
- guests that are staying here for more than 10 days

RESPONSIBILITY
The responsibility of the Hotel in relation to the Guest is regulated by the acting Italian laws.